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136cc FAQ – Get Your Questions Answered

We've compiled the questions our support team receives most often for 136cc. Registration, Pix deposits, withdrawals, bonuses, Brasileirão betting, live casino — everything is answered here, organized by topic so you can find it fast.

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Everything you need to know about 136cc

The 136cc is a full-featured Sports Betting and online casino platform for Brazilian players. With over 800 games available and betting on the Brasileirão, Copa do Brasil, Libertadores, UFC, and much more, questions are natural — especially if you're just getting to know the platform.

This page brings together the questions our support team receives most often, organized by topic. Every answer is written clearly and straight to the point, so you can resolve any doubt quickly and get back to playing. If you still cannot find what you need, the live chat at 136cc is available 24 hours a day, every day, in Portuguese.

Use the search below to filter by keyword, or browse the categories — Registration, Deposits, Withdrawals, Bonuses, Games, Sports Betting, and Security — to go straight to the topic you need.

"At 136cc, transparency isn't a tagline. It's how we operate — and these answers are proof of that."

Before looking for a specific answer, it's worth knowing that 136cc operates exclusively in BRL (R$), with 100% Brazilian payment methods. Deposits and withdrawals can be made via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, or TED bank transfer to any bank — Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others. No international payment methods are available, and all amounts are always displayed in BRL.

Signing up at 136cc is free, takes less than two minutes, and requires only a valid CPF — one per person. The platform is exclusively for users aged 18 and over. Once you've created your account and verified your email, you can make your first deposit starting from R$ 10.00 via Pix and start betting on your favorite games.

For questions about bonuses, each promotion available at 136cc has its own specific terms detailed directly in the promotions section of the platform, including rollover requirements, expiry dates, and minimum odds applicable for Sports Betting. The answers in the bonuses section here cover the most frequently requested general information.

Regarding security, the 136cc uses 256-bit SSL encryption on all transactions and is fully compliant with the LGPD. The identity verification process (KYC) protects you against unauthorized access and is required before withdrawals above certain amounts. We never share your data with third parties for commercial purposes.

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Sign Up

Yes. Creating an account at 136cc is completely free. You fill out the form, confirm your email, and your account is ready to use — no registration fee, no monthly subscription, and no charges to create an account. The first cost only comes up if you choose to make a deposit, and the minimum is R$ 10.00 via Pix.

To register at 136cc you will need to provide: full name, CPF, valid email address, mobile number, date of birth, and state of residence. All information must be accurate and match your official ID document — the 136cc allows only one account per CPF, and false information will result in account closure.

No. The 136cc allows only one account per user, identified by CPF. Creating additional accounts — for any reason — violates the Terms and Conditions and results in all associated accounts being blocked, with bonus balances cancelled. If you've lost access to your existing account, support can help you recover it.

No documents are required at the time of registration. The identity verification process (KYC) may be requested before processing withdrawals above certain amounts. When requested, accepted documents are a national ID (RG), driver's license (CNH), or passport, along with a recent proof of address.

Registration takes less than 2 minutes. After completing the form, you will receive a verification email — click the link and your account becomes active immediately. The email arrives within seconds in most cases. If it does not appear in your inbox, check your spam folder before contacting support.

Yes. The 136cc is available to Brazilian users across all 27 states. There are no restrictions by state or city. The only location requirement is being within national territory to access the platform and make transactions. The site operates in Portuguese and all payments are processed in BRL (R$).

Deposits

The minimum deposit at 136cc is R$ 10.00 via Pix. For other methods such as boleto bancário, credit card, or debit card, the minimum amount may vary — check the deposits section within the platform for the latest limits per method. There is no minimum deposit required to keep your account active.

The 136cc accepts all major Brazilian payment methods: Pix, boleto bancário, Visa and Mastercard credit cards, debit cards, PicPay, Mercado Pago, and TED bank transfers to any bank — Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others. All payments are processed in BRL (R$). International payment methods are not accepted.

Pix deposits at 136cc are confirmed in seconds, 24 hours a day, 7 days a week — including holidays. As soon as the Pix is processed by the bank, the balance appears automatically in your account. If the balance has not appeared after 5 minutes, contact support with your transaction receipt.

No. The 136cc requires that the payment method be registered under the same CPF as the account. Deposits from third-party accounts are rejected and the amount is returned. This is a security measure to protect users against fraud and to comply with anti-money laundering regulations.

The 136cc does not charge fees for Pix deposits. For other methods, fees may be applied by your bank or card provider — the 136cc does not control these external fees. Check with your bank before using a method other than Pix if you want to avoid any additional costs.

Withdrawals

Pix withdrawals at 136cc are processed promptly — in most cases the amount reaches your account within a few hours. The maximum timeframe is up to 3 business days, depending on request volume and the outcome of identity verification (KYC) if required. TED withdrawals are subject to standard bank processing hours.

The minimum withdrawal amount at 136cc varies depending on the chosen method. For Pix withdrawals, the minimum is typically R$ 20.00. Check the withdrawal section within the platform for the exact, up-to-date limits for each available method. The amount available for withdrawal is always your real balance — bonus balance requires the rollover conditions to be met before it can be withdrawn.

The 136cc may request identity verification (KYC) before processing withdrawals above certain amounts or when there is activity that requires identity confirmation. When this happens, you will receive a notification with instructions on how to submit the required documents — typically a national ID (RG), driver's license (CNH), or passport, along with proof of address. The process is usually completed quickly once the correct documents are submitted.

Withdrawals must be made to a bank account or Pix key registered under the same CPF linked to your 136cc. This does not have to be the same method used for the deposit — you can deposit by card and withdraw via Pix, for example — but the withdrawal recipient must always be the account holder, identified by CPF.

In some cases, withdrawal requests still under review can be cancelled before processing. Contact 136cc via live chat as soon as you realize you need to cancel. Requests that have already been processed cannot be reversed — the funds will be sent to the destination account as normal.

Bonuses

Rollover (or wagering requirement) is the number of times you need to wager the bonus amount before you can withdraw any winnings generated by it. For example: if you received a bonus of R$ 50.00 with a 10x rollover, you need to wager R$ 500.00 in qualifying bets before converting the bonus balance into real, withdrawable funds. Your rollover progress is displayed in the bonus section of your account at 136cc in real time.

No. Bonus funds can only be withdrawn after the rollover requirements have been fully met. Real money that you deposited yourself can be withdrawn at any time, regardless of the rollover. If you make a withdrawal before completing the rollover, any remaining bonus balance is automatically canceled.

Not necessarily. Each bonus at 136cc has specific conditions that define which bets count toward the rollover — for example, Sports Betting wagers may require minimum odds to qualify, and some casino games may contribute at a reduced rate or not at all. Check the terms of the specific promotion to know exactly what counts and what doesn't.

It depends on the current promotion. Some welcome bonuses at 136cc are credited automatically after the first qualifying deposit, with no need to request them. Others may require you to activate the offer before depositing or enter a promo code in the designated field on the sign-up form or in the deposits section. Always check the terms of the current promotion before depositing.

The weekly cashback from 136cc is calculated on net losses from the previous period and automatically credited at the start of each week for eligible users. Eligibility requires a minimum activity level on the platform during the prior week. The cashback amount appears in the account's bonus section. See the cashback program terms for full percentages and conditions.

Games

The 136cc offers more than 800 games, including: slots from providers such as PG Soft, Pragmatic Play, and Play'n GO; crash games like Aviator and JetX; European, American, and French roulette; blackjack; baccarat; poker in its many variants; and live casino tables with dealers streaming in real time via Evolution Gaming and other providers. All games use certified RNG (random number generator).

No. The 136cc works directly in the browser on Android phones, iPhones, or computers — no app download required. The site is fully responsive and optimized for mobile devices. For faster access on your phone, you can save the 136cc on your home screen just like an app, without taking up any storage space.

Yes. All games available at 136cc are provided by certified suppliers that use random number generators (RNG) audited by independent bodies. This ensures that results are completely random and cannot be manipulated — not by the platform, the providers, or the players. The RTP (return to player) of each game is set by the provider and is generally available in the game's information section.

Crash games like Aviator work like this: a multiplier starts at 1x and keeps climbing. You need to cash out before the multiplier "crashes" (drops to zero). If you cash out in time, your stake is multiplied by the value at the moment you withdrew. If the multiplier crashes before you do, the bet is lost. Crash games feature quick rounds — lasting anywhere from a few seconds to a few minutes — and results are determined by certified RNG.

Yes. The live casino at 136cc uses tables with real human dealers, streamed in high-definition video directly from the provider's studio. You watch the dealer shuffle cards, spin the roulette wheel, or run the game in real time, with the option to interact via the table's live chat. Providers include Evolution Gaming and other leading suppliers in the market.

Sports Betting

The 136cc covers football (Brasileirão Série A, Série B, Copa do Brasil, Libertadores, Sul-Americana, and international leagues), MMA and UFC, basketball (NBB and NBA), volleyball, tennis, e-sports, and dozens of other sports. For each event, both pre-match markets and live betting with real-time updated odds are available.

Live betting means placing bets while a sporting event is already in progress, after the match has started. Odds change in real time based on the score, time elapsed, and other factors. At 136cc, you can follow the event and place bets at any time while the market is open. Some live markets may be temporarily suspended at critical moments, such as penalty kicks in football.

If an event is canceled or postponed before it begins, bets placed on it are generally voided and the staked amount is returned to your account balance. If the event started and was interrupted before a definitive result, the policy varies according to each sport's rules and how far the game had progressed at the time of the interruption. Please refer to the Terms and Conditions of 136cc for the complete rules on canceled and postponed events.

A parlay (or accumulator) combines two or more separate events into a single bet slip. The odds for each event are multiplied together, which can lead to significantly higher payouts. However, to win, every selected event must have the correct outcome — if even one is wrong, the entire bet is lost. The 136cc allows parlay bets with a maximum number of selections per ticket as defined on the platform.

The minimum amount per Sports Betting wager at 136cc varies by market and event, but generally starts from R$ 1.00. Certain special markets or premium events may have different minimum amounts. The maximum bet per event is also set by the platform and may vary based on the sport and account level.

Security

The 136cc uses 256-bit SSL encryption on all connections and transactions. The platform operates in full compliance with the LGPD (General Data Protection Law) and does not share your data with third parties for commercial purposes. Your personal and financial data is stored with strict access controls. For more details, please read the Privacy Policy complete.

Never. The 136cc never asks for your password through any channel — not by email, chat, SMS, or social media. If you receive any message asking for your password or login details claiming to be from 136cc, ignore it immediately and report it to support via the official live chat. It is a phishing attempt. Always access the site by typing the official address 136cc.net directly into your browser.

KYC (Know Your Customer) is the identity verification process that confirms you are who you say you are. The 136cc may request KYC before processing withdrawals above certain amounts, or when activity is identified that requires identity confirmation. The process is straightforward: submit a photo of your ID (RG, CNH, or passport) and a recent proof of address. Verification is typically completed quickly once the correct documents have been submitted.

If you notice any unusual activity on your account — a bet you didn't place, a deposit you don't recognize, or a password that no longer works — contact 136cc via live chat and let us know you suspect unauthorized access. Our team treats these cases as a priority and can temporarily lock the account to investigate and protect your balance while the issue is resolved.

The 136cc provides free Responsible Gambling tools for all users: configurable daily, weekly, and monthly deposit limits; extended session alerts; full betting and deposit history; temporary account pause; and permanent self-exclusion. All tools are available under the "Responsible Gambling" section in your account settings. Learn more on the Responsible Gambling.

Why 136cc is the Brazilian bettor's top choice

Six advantages that make a real difference in your day-to-day gaming experience

Instant Pix, 24 hours
Deposit from R$ 10.00 via Pix and your balance appears in seconds, any time of day or night — including weekends and public holidays. Withdrawals are also processed quickly to your Pix key or bank account.
Complete Brazilian football
Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana — full coverage of domestic and continental football, with pre-match and live markets. Dozens of betting options per match, with odds updated in real time.
+800 games in the catalog
Slots from PG Soft and Pragmatic Play, crash games like Aviator, roulette, blackjack, baccarat, poker, and Live Casino with real-time dealers. All accessible in your mobile or desktop browser — no downloads required.
24/7 Portuguese-language support
Live chat available around the clock, with support exclusively in Portuguese. The team handles questions about registration, deposits, withdrawals, bonuses, verification, and security — no red tape and no long wait times.
SSL Security & LGPD
256-bit SSL encryption on all transactions, LGPD compliance, and a KYC process to protect your account. Your data is never sold to third parties and every transaction is recorded transparently.
Free responsible gambling tools
Configurable deposit limits, session alerts, full transaction history, temporary break, and permanent self-exclusion — all free and available to any user at any time, directly in the account settings.

Didn't find the answer you were looking for?

Our support team is available through the channels below

Live Chat
The fastest channel. Support in Portuguese, 24 hours a day, 7 days a week. Access it via the chat icon available on any page of the 136cc after logging in.
Email
For more detailed questions or those requiring documents and proof of payment. Send to contato@136cc.net and our team will respond within 24 business hours.
Help Center
This page covers the most common questions by category. Use the search bar at the top of the FAQ section or browse the topic tabs to quickly find what you need.

To help us resolve your account query faster, please have your registered CPF and sign-up email on hand. For questions about a specific transaction, also provide the date and amount of the transaction.

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Free registration in under 2 minutes, minimum deposit of R$ 10.00 via Pix, and immediate access to betting on the Brasileirão, UFC, slots, poker, and Live Casino.

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